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Shipping/Refund Policy

Firearms Sales

All firearms are shipped to an FFL on your behalf. You may be asked to provide Black Basin Outdoors Outdoors with the FFL information of your choice.

Prior to placing your order, please verify the following with your FFL of choice:

  • The FFL will accept the transfer for all of the items on your order.

  • The FFL is currently in business.

  • Confirm the FFL’s business address for your order.

  • Any additional transfer fees charged by the FFL for the transfer.

If you change the FFL information you originally provided to Black Basin Outdoors Outdoors after your order has shipped, you will be charged for any additional shipping expenses that coincide with such change.

You may pick up your firearm at the FFL of your choice only if you pass a National Instant Criminal Background Check conducted at the FFL at the time of pickup.

After the transfer, all sales are final, and firearms cannot be returned to Black Basin Outdoors Outdoors.

Black Basin Outdoors Outdoors is not responsible for any items refused by your FFL. If your FFL of your choice is not available at the time of delivery and the package is returned to Black Basin Outdoors Outdoors, additional shipping charges will apply to orders that must be reshipped.

By ordering a firearm, you certify you are the actual transferee/buyer of the firearm, are of legal age and satisfy all federal, state and local legal/regulatory requirements to purchase this firearm. 

Firearm Shipping & Delivery

Firearms will incur an additional long gun or handgun shipping surcharge. 

  • Handguns MUST be shipped UPS second-day air.

Shipping & Delivery Policy

Orders for products generally ship UPS, FedEx or USPS Mail. Black Basin Outdoors Outdoors reserves the right to change or alter shipping methods from those selected at checkout without notice. Once your product is received by the carrier, you automatically assume all responsibility for its safe transit to your delivery address, and thereafter. You also agree to hereby explicitly release Black Basin Outdoors Outdoors from all liability and responsibility thereafter. Black Basin Outdoors Outdoors is not responsible for any lost or damaged packages after delivery. 

When appropriate, a hazardous materials surcharge may be added to your order. A signature may be required on some packages and all hazardous materials packages. 

All Order over $500 USD (excluding taxes and fees) will ship for free with ground shipping. 

Shipping Insurance

Shipping insurance for the customers of Black Basin Outdoors Outdoors is enabled by default and appears during checkout as a “Add Shipping Insurance”.

The customer understands they are able to decline shipping insurance at any time during the checkout process. By declining shipping insurance, the customer understands that Black Basin Outdoors Outdoors is not responsible for any issues relating to shipment or package delivery, including but not limited to: loss, damage and/or theft.

If a customer who selects shipping insurance during the checkout process, would like to begin a claim, please email us at: info@BlackBasin.com with your order number and a detailed description of the issue. All claims are subject to review by Black Basin Outdoors Outdoors and purchase of shipping insurance is not a guarantee of reimbursement.

If a claim is approved, the customer may be reimbursed via the following methods:

  • Refund to the customer’s original payment method of the cost of the original merchandise, excluding sales tax (if applicable), shipping and/or handling charges, and the cost of shipping insurance per the customer’s order number/invoice.

  • Store credit of the cost of the original merchandise, excluding sales tax (if applicable), shipping and/or handling charges, and the cost of shipping insurance per the customer’s order number/invoice.

  • At the discretion of Black Basin Outdoors Outdoors: re-shipment of the customer’s merchandise as previously purchased per the customer’s order number/invoice.

All shipping insurance claims must be made within 30 days of the date of purchase. Any claims made after 30 days of the date of purchase will be denied. Once a customer has contacted Black Basin Outdoors Outdoors and initiated a shipping insurance claim, Black Basin Outdoors Outdoors will reach out to the customer within a reasonable time frame. If a customer does not respond within 5 days of Black Basin Outdoors Outdoors’s last message, the claim will be closed. Black Basin Outdoors Outdoors may request additional photos and/or videos of the shipment/package, as well as a police report if a package is reported stolen.

Black Basin Outdoors Outdoors’s shipping insurance will not reimburse shipping insurance claims including, but not limited to:

  • Invalid and/or incomplete shipping address.

  • Shipment/package marked “Return to Sender”.

  • Merchandise/product missing within a shipment with no evidence of tampering.

  • Orders not yet marked “Shipped”.

  • Custom-order merchandise.

  • Merchandise/product packaging is damaged but merchandise/product is still usable.

  • Theft. 

Return, Refund & Exchange Policy

All ammunition, gunpowder, and ammo primer sales are final.

All products purchased through special order are final.

Returns

Except for ammunition, gunpowder and ammo primer, returns and exchanges are approved of on a case-by-case basis within 30 days of order receipt. Please contact us at info@blackbasin.com to initiate your return or exchange.

Upon approval, the customer will be provided with instructions on how to return their merchandise. 

Any eligible returns and exchanges must be returned in its original packaging. You are responsible for all return shipping costs, unless otherwise agreed upon by Black Basin Outdoors Outdoors. Once the 30-day return and exchange window has passed, you will not be eligible for a full refund or exchange.

A restocking fee up to 6% may apply to returns and exchanges. All returns and exchanges will be subject to inspection upon receipt by Black Basin Outdoors Outdoors. Black Basin Outdoors Outdoors will only accept returns and exchanges on products that are unused, undamaged, and unopened. Any products deemed damaged or inoperable due to the improper handling or use by a customer will not be accepted for a return or exchange.  

Unless otherwise stated in the product description, all products sold are new and under warranty from the manufacturer. All returned products must be packed in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product.

Refunds

Once your return is received and inspected, we will notify you via email that we have received your return item. If your return is approved, all refunds, minus any applicable shipping and handling fees, will be credited to the customer’s account (credit card/original method of payment) that was used at the time of purchase. To receive a refund, the product(s) must be received within 30 days of order receipt.

For defective or manufacturer issues with products, please contact the manufacturer for warranty support.

Shipping Restrictions for Firearms, Ammunition & Magazines

We do not ship to any area within the United States where we are prohibited by federal, state, or local law to ship a product. You understand that if you attempt to have a product shipped to these restricted areas, your order will be canceled, and you will be subject to paying a 6% cancellation fee.

It is the customer's responsibility to know the laws in his or her jurisdiction prior to purchasing products provided by Black Basin Outdoors Outdoors. No product offered for sale by Black Basin Outdoors Outdoors will be knowingly shipped or transferred to a person in any jurisdiction where it is unlawful to receive or possess such product.

Any customer who is shipping ammunition to a restricted state MUST send in their FFL/ID after order submission to have the order processed and shipped. To send a copy of your FFL/ID, please email info@BlackBasin.com with your order number in the subject line and a digital copy/pdf file of the required documentation. Failure and/or refusal to do so, as well as sending expired documentation, may result in processing delays and ultimately a 6% cancellation fee.

All firearms must ship to an FFL.

Black Basin Outdoors Outdoors does not ship outside the continental United States.

We do not ship ammunition to PO, APO or FPO Boxes. 

The following states have additional Restrictions for Firearms, Ammunition & Magazines:

  • Alabama

    • No sales of knives with a blade length greater than 3 inches.

  • Alaska

    • No sales of any kind.

  • California

    • No sales of ammunition or projectiles to Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.

    • All ammunition shipments must be shipped to an FFL. If you are an exempt individual (active MIL/LEO or FFL03+COE holder), then we may ship to you with the appropriate documentation.

    • No sales of Franklin Armory Binary Triggers, rifles under 30 inches, non-compliant AR/AK Pistols, non-compliant AR/AK Rifles, complete AR/AK Receiver, automatic knives, Tannerite, and/or Flamethrowers.

  • Colorado 

    • No sales of magazines with a capacity of 15+.

    • No sales of non-compliant AR/AK pistols.

    • No sales of ballistic knives.

    • Denver: No sales of AR/AK parts, magazines with a capacity of 10+, stripped receivers, or complete receivers.

    • Vail County, Boulder County: No sales of magazines with a capacity of 10+, stripped receivers, or complete receivers.

  • Connecticut

    • A valid/non-expired Connecticut State Permit to Carry Pistols and Revolvers is required for all ammunition and magazine orders. The order may only be shipped to the address shown on the Permit.

    • No sales of: Franklin Armory Binary Triggers, AR/AK parts, threaded barrels, pistol braces, vertical grips, barrel shrouds/handguards, magazines with a capacity of 10+, non-compliant AR/AK pistols, non-compliant AR/AK rifles, complete AR/AK rifles, complete AR/AK receivers, stripped AR/AK receivers, shotguns with a detachable magazine, shotguns with revolving cylinders, pistols with threaded barrels, and/or body armor.

  • Delaware

    • No sales of: shotguns and/or rifles to anyone under 21 years of age, variants of AR/AK rifles, pistols, and/or complete AR/AK receivers, semi-automatic pistols and semi-automatic rifles with fixed magazine with a capacity of 17+, detachable magazines with a capacity of 17+.

  • Florida

    • No sales of: Franklin Armory binary triggers or ballistic knives. 

  • Hawaii

    • No sales of any kind.

  • Illinois

    • A valid/non-expired Illinois Firearm Owner's Identification Card (FOID) is required for all ammunition and magazine orders. The order may only be shipped to the address shown on the FOID or valid/non-expired IL Driver's License

    • No sales of: pistol magazines with a capacity of 15+, .50 caliber ammunition, threaded barrels, pistol braces, rifle/pistol build kits, binary and/or forced reset triggers, bump stocks, shotguns with a detachable magazine, shotguns with revolving cylinders, pistols with threaded barrels, AR/AK rifles, AR/AK pistols, complete AR/AK upper receivers, AR-10 rifles, .50 caliber firearms, firearms with melting point restrictions, automatic knives, ballistic knives, and/or switchblades.

    • Chicago: No sales of any kind.

    • Deerfield: No sales of ammunition/projectiles, stripped or complete receivers, non-compliant AR/AK pistols, non-compliant AR/AK rifles, AR/AK parts, pistol or rifle magazines with a capacity of 10+, and/or shotgun magazines with a capacity of 10+. 

    • Homewood: No sales of magazines with a capacity of 10+.

    • Dolton: No sales of magazines with a capacity of 10+.

    • Highland Park: No sales of stripped or complete receivers, non-compliant AR/AK pistols, non-compliant AR/AK rifles, AR/AK parts, magazines with a capacity of 10+.

    • Evanston: No sales of magazines with a capacity of 15+.

    • Aurora: No sales of stripped or complete receivers, non-compliant AR/AK pistols, non-compliant AR/AK rifles, AR/AK parts, magazines with a capacity of 15+.

    • Skokie: No sales of magazines of 10+. 

    • Cook County: No sales of ammunition/projectiles, stripped or complete receivers, non-compliant AR/AK pistols, non-compliant AR/AK rifles, AR/AK parts, magazines with a capacity of 10+, and/or non-compliant handguns/pistols

  • Iowa

    • No sales of Franklin Armory binary triggers. 

  • Maryland

    • No sales of: rifles or pistol magazines with a capacity of 10+, Franklin Armory Binary Triggers, stripped or complete receivers, non-compliant AR/AK pistols, non-compliant AR/AK rifles, non-compliant handguns/pistols, automatic knives, Tannerite, and/or flamethrowers.

    • Annapolis: No sales of ammunition/projectiles.

  • Massachusetts

    • A valid/not expired Commonwealth of Massachusetts Class A Large Capacity License to Carry Firearms is required for all ammunition and magazine orders. The shipping address provided on the order must match the address shown on the License.

    • No sales of: rifle or pistol magazines with a capacity of 10+, and/or shotgun magazines with a capacity of 5+. 

  • Michigan

    • No sales of: AK pistols and/or flamethrowers.

  • Minnesota

    • No sales of: firearms with melting point restrictions, automatic knives, and/or switchblades. 

  • New Jersey

    • A valid/non-expired State of NJ Firearms Purchaser Identification Card (FID) is required for all ammunition orders. The shipping address provided on the order must match the address shown on the FID. 

    • No sales of: rifle or pistol magazines with a capacity of 10+, non-compliant AR/AK pistols, non-compliant AR/AK rifles, complete AR/AK receivers, non-compliant handguns/pistols, and/or non-compliant shotguns.

  • New Mexico

    • No sales of automatic knives. 

  • New York

    • All ammunition shipments must be shipped to an FFL.

    • No sales of: rifle or pistol magazines with a capacity of 10+, Franklin Armory binary triggers, non-compliant AR/AK pistols, non-compliant AR/AK rifles, complete or stripped AR/AK receivers, non-compliant handguns/pistols, firearms with melting point restrictions, non-compliant shotguns, and/or automatic knives.

    • New York City, Manhattan, Bronx, Queens, Staten Island: No sales of ammunition/projectiles. 

  • North Carolina

    • No sales of ballistic knives. 

  • North Dakota

    • No sales of switchblades or gravity knives.

  • Ohio

    • No sales of ballistic knives.

  • Pennsylvania

    • No sales of automatic knives.

  • Rhode Island

    • A valid/non-expired Rhode Island Department of Environmental Management Pistol/Revolver Certification ("Blue Card"), Division of Fish & Wildlife Hunter Education Card, or Permit to Carry Pistol/Revolver is required for all ammunition orders. 

    • No sales of: rifles or pistol magazines with a capacity of 10+ and/or Franklin Armoy binary triggers. 

  • Vermont

    • No sales of rifle magazines with a capacity of 10+, pistol magazines with a capacity of 15+, and/or automatic knives. 

  • Virginia

    • No sales of automatic knives.

  • Washington D.C. 

    • No sales of any kind. 

  • Washington State

    • No sales of: rifles or pistol magazines with a capacity of 10+, firearms parts kits, threaded barrels, barrel shrouds/handguards, shotgun magazines with a capacity of 7+, complete AR/AK receivers, stripped receivers, non-compliant AR-AK pistols, non-compliant AR/AK rifles, non-compliant handguns, non-compliant shotguns, shotguns with revolving cylinders, rifles under 30 inches, semi-automatic rifles under 30 inches, automatic knives, and/or firearm build kits.

Order Cancellation Policy

It is the customer’s responsibility to ensure that the correct products are ordered. Orders cannot be edited once they are submitted. Orders that are canceled after submission may be subject to a 6% cancellation fee. Once an order has been shipped and tracking information is generated, the order cannot be canceled. Refusal to accept delivery of an order may be subject to a restocking fee of 6%, as well as any return shipping charges. 

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